About Us

The people leading TLC Care.

TLC Care is led by founders who bring hands-on experience building companies, leading teams, and solving hard operational problems — now applied to giving families dependable, technology-enabled care.

Binu Pankajakshan

Serial Entrepreneur — Former MD & CEO, Nibodha, Director SkizzleHR — IIM Kolkata & Govt Engineering College, Thrissur, Calicut University

A Technology and Business Executive with more than 28 years of experience in digital transformation, product engineering, global delivery, and business growth. He has worked with both startups and large organisations, helping them build strong technology teams, improve operations, and grow their businesses.

Throughout his career, he has built and scaled technology businesses, managed multi-million-dollar delivery portfolios, owned P&L responsibilities, and led teams across product management, engineering, operations, and customer success.

His experience covers SaaS, HRTech, IIoT, enterprise software, travel technology, digital transformation, and AI-based solutions. He has worked closely with senior leaders and enterprise clients to deliver important business initiatives. His work has helped improve efficiency, increase revenue, and strengthen market position.

As Director at Skizzle Technolabs, he helped build and grow SkizzleHR, a SaaS platform serving MSMEs and mid-market businesses. He led strategic partnerships, investor engagement, product planning, and go-to-market activities. His efforts contributed to acquiring more than 100 B2B customers and building a sustainable recurring revenue business.

His leadership approach focuses on strong execution, customer needs, innovation, and business results. He is passionate about building high-performing teams, helping organisations manage change, and using technology to create real and measurable business value.

Dennis James

Director

Bringing a wealth of real-world experience across India, Australia, the United Kingdom, and Singapore, she infuses global insights and diverse caregiving standards into her role as Director of TLC Care. Having experienced healthcare services across varied healthcare systems, her genuine passion for compassionate, high-quality support drives her commitment to elevating home-based and personal care standards in India. Her unique perspective combines deep operational empathy with a steadfast dedication to preserving patient dignity and family comfort. Guided by her hands-on approach and heart-led leadership, she ensures that TLC Care delivers personalised, reliable, and deeply empathetic care services tailored to every individual's needs.

Advisory Board

The people advising TLC Care.

Experienced clinicians and professionals who bring an outside perspective to how TLC Care is built, and to the standards we hold ourselves to.

Dr Jiju Jacob MD

Senior physician and diabetologist

Medical Advisor — TLC Care

Dr Jiju Jacob is a physician and diabetologist whose career spans hospital medicine in India and the Gulf. He did MD in General Medicine, followed by a postgraduate qualification in Diabetology.

From 2009 to 2019, Dr Jacob practised at a JCI-accredited hospital in Bahrain. Closer to home, Dr Jacob has served as Medical Superintendent at Gautam Hospital, Kochi — an NABH-accredited institution — and is currently Head of the Department of Medicine at Medical Trust Hospital, Kuzhipally.

Alongside clinical practice, Dr Jacob is Managing Director of Jacob Ventures Pvt Ltd, which operates Mariet Multispeciality Hospital and Advanced Diabetic Care at Thoppumpady.

Experience across JCI- and NABH-accredited hospitals, together with a specialisation in diabetes and long-term conditions, brings TLC Care a clinical perspective on what families managing chronic illness at home actually need.

Mr Roy Mathew

Retired Special Protection Group officer, Government of India

Advisory Board Member — TLC Care

Mr Roy Mathew is a retired Special Protection Group (SPG) officer with the Government of India who has transitioned his career in national security into full-time community service and social work.

Drawing on his long-standing dedication to public welfare, he actively focuses on eldercare and palliative support, directing initiatives for patients managing cancer and other chronic conditions. Currently, he runs a dedicated charitable care society for long-term health assistance and serves as the Secretary of the Vyakulamatha Prathyasa Palliative Trust in Mundakayam, Kottayam district, Kerala.

As an Advisory Board Member at TLC Care, Mr Roy leverages his deep operational discipline and compassionate outreach experience to help guide the organisation's person-centric, individualised and dignified care frameworks for elderly and chronically ill individuals.

Dr Arunraj Kaimal MBBS, FRCPsych, MPhil (Medicine)

NHS Consultant Old Age Psychiatrist, Manchester

Advisory Board Member — TLC Care

Dr Arunraj Kaimal serves as an Advisory Board Member for TLC Care, bringing over two decades of global expertise in clinical governance, dementia care pathways, and healthcare service transformation. An NHS Consultant Old Age Psychiatrist in Manchester, UK, and former Clinical Director across healthcare organisations in North Wales and Greater Manchester, Dr Kaimal brings high-level clinical and strategic leadership to TLC Care's mission of delivering compassionate, dignified, and technology-enabled care for older adults.

In his advisory capacity, Dr Kaimal guides TLC Care in establishing evidence-based care protocols, shaping dementia and cognitive impairment support frameworks, and integrating international clinical best practices into home-based geriatric care. His deep academic background — having held faculty appointments at the University of Manchester and Bangor University — informs TLC Care's caregiver training, clinical quality frameworks, and technology-assisted care monitoring models. Dr Kaimal's strategic leadership ensures that TLC Care continues to set benchmark standards in home care, chronic illness management, and senior wellbeing across India.

Built by people who understand what families need.

No pressure, no obligation — just a conversation about what your family needs.

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