Terms of Use.

Welcome to the TLC Care website (“Website”). These Terms of Use (“Terms”) govern your access to and use of the Website, its content, services, and any related applications operated by TLC Care (“TLC Care”, “we”, “our”, or “us”).

By accessing or using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using this Website immediately.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and TLC Care regarding your use of this Website. By using this Website, you confirm that:

• You are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into this agreement.
• You will comply with all applicable laws and regulations while using this Website.

2. About TLC Care

TLC Care provides technology-enabled elderly care, home healthcare support, remote health monitoring, wellness assistance, caregiving services, consultations, educational content, and other related healthcare support services.

The information presented on this Website is intended to provide general information about our services and should not be interpreted as medical advice, diagnosis, or treatment.

3. Permitted Use

You may use this Website solely for lawful purposes, including:

• Learning about TLC Care and its services.
• Requesting information or consultations.
• Booking or enquiring about services.
• Applying for employment opportunities.
• Contacting our customer support.
• Accessing educational and informational resources.

You agree not to misuse the Website or interfere with its normal operation.

4. Prohibited Activities

You agree not to:

• Use the Website for any unlawful or fraudulent purpose.
• Attempt unauthorized access to our systems, servers, databases, or networks.
• Upload or transmit malicious software, viruses, ransomware, or harmful code.
• Interfere with or disrupt the Website or its infrastructure.
• Copy, reproduce, modify, distribute, or exploit any Website content without our written permission.
• Use automated tools, bots, crawlers, or scraping technologies to collect Website data without authorization.
• Misrepresent your identity or provide false information.
• Use the Website in a manner that infringes upon the rights of others.

Violation of these Terms may result in suspension or termination of your access and may lead to legal action where appropriate.

5. Medical Disclaimer

TLC Care offers healthcare support services but does not provide emergency medical services through this Website. Information published on this Website:

• Is intended solely for educational and informational purposes.
• Should not replace professional medical advice, diagnosis, or treatment.
• Should not be relied upon in medical emergencies.

If you believe someone is experiencing a medical emergency, immediately contact your local emergency medical services or visit the nearest hospital.

Always seek advice from a qualified healthcare professional before making healthcare decisions.

6. Service Availability

The services described on this Website may vary depending on geographic location, regulatory requirements, service availability, staffing, and operational considerations.

Submission of an enquiry or service request does not guarantee acceptance or availability of services.

TLC Care reserves the right to refuse, suspend, or discontinue any service request where appropriate and permitted by applicable law.

7. User Information

When you submit enquiries, forms, applications, or other information through this Website, you agree that:

• The information you provide is accurate and complete.
• You will promptly update any information that becomes inaccurate.
• You will not impersonate another individual or organization.

Our handling of your personal information is governed by our Privacy Policy.

8. Intellectual Property

Unless otherwise stated, all content available on this Website, including but not limited to:

• Text
• Graphics
• Logos
• Icons
• Images
• Videos
• Software
• User interface design
• Layouts
• Service descriptions
• Trademarks
• Branding

is the property of TLC Care or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, republished, distributed, or commercially exploited without prior written permission from TLC Care.

9. Third-Party Websites

This Website may contain links to third-party websites for your convenience. TLC Care does not control, endorse, or assume responsibility for:

• Third-party content
• Privacy practices
• Products
• Services
• Security
• Accuracy of information

Accessing third-party websites is entirely at your own risk.

10. Website Availability

While we strive to keep the Website accurate, secure, and continuously available, we do not guarantee that:

• The Website will always be available.
• The Website will be uninterrupted.
• The Website will be error-free.
• The Website will always remain free from viruses or other harmful components.

We may suspend, modify, update, or discontinue any part of the Website at any time without prior notice.

11. Limitation of Liability

To the maximum extent permitted by applicable law, TLC Care, its directors, officers, employees, consultants, affiliates, partners, and service providers shall not be liable for any direct, indirect, incidental, consequential, punitive, special, or exemplary damages arising from or relating to:

• Use or inability to use this Website.
• Errors or omissions in Website content.
• Delays or interruptions in Website availability.
• Unauthorized access to user information.
• Third-party websites or services.
• Technical failures beyond our reasonable control.

Your use of the Website is entirely at your own risk.

12. Indemnification

You agree to indemnify, defend, and hold harmless TLC Care, its employees, directors, affiliates, and partners from any claims, liabilities, damages, losses, costs, or expenses arising out of:

• Your violation of these Terms.
• Your misuse of the Website.
• Your violation of applicable laws.
• Your infringement of the rights of any third party.

13. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using this Website, you consent to the collection and processing of your information in accordance with our Privacy Policy.

14. Changes to These Terms

We may revise these Terms periodically to reflect changes in our services, legal requirements, or business operations.

The revised Terms will become effective immediately upon publication on this Website unless otherwise stated.

Your continued use of the Website after changes are published constitutes your acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts located in Ernakulam, Kerala, unless otherwise required by applicable law.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue to remain in full force and effect.

17. Contact Us

If you have any questions regarding these Terms of Use or require additional information, please contact us:

We will make reasonable efforts to respond to your enquiry in a timely manner.